Pain points
Complex and cluttered UI after redesign
"UI needs simplifications, too complicated and cluttered. I appreciate the redesign but the old app was more usable. There are way too many pages and layout variations to understand what is actually going on."
Frequent disconnections during calls and after updates
"Phone connectivity issues: whenever I am on FaceTime or a phone call and I open the Oura app, I get disconnected from my calls."
Shortened battery life after months of use
"Great technology with dying battery: I love everything about the Aura Ring but the battery life is very short after 6 months and it then deteriorates quickly."
Inaccurate activity and calorie tracking
"Calorie burn is wildly inaccurate: it’s limited on exercise activities and almost always off by 150-200 calories. Not recommended for people tracking exercise goals."
Lack of flexibility in data access and device pairing
"Pick a device. Just ONE device. My phone is always with me, so it makes sense to pair my Oura ring to that, but I can’t use the Oura app without pairing the ring. The web interface is confusing and minimal at best."
Unresolved Apple Health sync bug
"Apple data not counting: Apple health data syncs to the app but is completely ignored by the readiness sleep and activity functions – a bug since June 2025 that remains unresolved."
Stressful sleep debt metric
"Sleep debt will be the reason I throw away my ring: give us an option to turn off sleep debt! It is the most stressful metric and only serves to make my sleep worse."
Subscription cost concerns
"App Cost too much: While we love our Oura Rings, once our first year is up we’ll be switching. Oura App is costly!"
Inconsistent accuracy across metrics
"Spotty accuracy leads to flawed data: inconsistent accuracy and lack of solutions from customer service, with gaps in stress data and sleep data hours off."
Difficulty switching the ring between phones
"Not able to switch between phones: I have two separate phones and should be able to switch the app without setting up the ring as new each time."
Bugs
Ring fails to sync data after low battery
"Ring frequently disconnecting since update: the ring sometimes just doesn’t sync the night’s data, even though everything appears correct, and loses all data with 2-5% battery left."
Time zone changes not handled well
"Issues to address: time zone changes. When a person moves through 3 or 4 time zones daily, the ring has a difficult time tracking the change, cutting short physical activity data."
Location services ineffective for lost ring
"Beware: the location service built into the app is absolutely 100% useless. It will do nothing to help you find it unless it’s sitting in plain sight."
Praises
Insightful health alerts that can save lives
"The Ring That Helped Save My Life: the insights it gave me helped me notice subtle changes, leading to early detection of a serious cardiac event."
Comprehensive sleep and readiness data
"Makes you more aware of your health, what gets measured gets accomplished – the amount of useful information and suggestions makes it easier to work on health and wellbeing."
Excellent customer support and resources
"Yes! The Oura ring has so much information and tips. Customer service is outstanding. The help site is unbelievably great answering questions."
Long battery life for many users
"Great information and accurate: one charge lasts me 8-9 days and charging is very quick, less than 30 minutes."
Motivates better sleep habits
"I’ve added 1 hour of sleep to my routine using the Oura Ring – it’s amazing how the app helps me make small changes that improve my health."
Customizable dashboard and detailed metrics
"The amount of useful information and suggestions makes it easier to work on your health and wellbeing. You can customize your dashboard to what you want to focus on."