Pain points
Notifications often fail to appear
"Frequently not getting the notifications badges. I won’t know that I’ve been messaged. Comes and goes." and "Horrible app, and horrible notification process across Mac ecosystem of devices. All my notifications are on and set to persistent ... yet, the dumb thing arbitrarily doesn’t send me messages unless I actively open the app and let it load."
Messages sometimes do not load or disappear
"It doesn’t look reply early the notification comes but does not show in the app, I literally have to close and open the app before the message comes." and "I did not get anything that my friends typed!"
Battery drain and overheating on iOS
"It’s absolutely killing my battery on the latest iOS versions... constantly running while backgrounded."
Audio failures during meetings
"I joined a meeting and no audio at all. I tried switch to phone/speaker/airpods, they don’t work either."
File and image upload issues
"When I try to upload 10 photos or more, they will fail to send and crash the app." and "All pngs sent through Gchat are being turned into artifacted webp's, ruining image quality."
Missing call and meeting features after update
"Updated app and lost ability to call / set up meets in chats :("
Bugs
App crashes when handling large media uploads
"Every time I try to open my work chat, the app will crash. This chat is vital for my communication for work."
App sometimes freezes after power button press
"If I push the power button on my iPhone, then the APP will crash and I exit the meeting."
Inconsistent support for adding external email accounts
"I was trying to add an msn email to my chat group but won’t accept it. Why?"
Praises
Simple and clean user interface
"It clean and simple to use. Very nice"
Fast and easy communication for friends
"So fun to be able reach my friends so easily!"
Works well for meetings and group chats
"Quick And Easy good for meetings, small chats or long calls and overall just works great"