Pain points
Missing debit card integration for direct spending
"Needs a debit card for direct access to spend, Visa or Mastercard"
No transaction filtering leading to cluttered history
"The absence of a filter for dust/spam transactions is a glaring omission"
Limited token support, especially BEP‑20 tokens
"They should consider adding more tokens like USDT (network BEP20) and Arbitrum"
Ring device not switching between wallets
"I successfully added it but now it does not show up at all. I cannot switch between the 2."
Exchange options in‑app are costly and limited
"Need better exchange options to buy through app. Too expensive."
Bugs
iOS app freezes after version 26 update
"Since iOS version 26, the app does not load properly and freezes, whereas the Android version works fine."
Unstaking Solana shows incomplete balance
"I unstaked all my coins, but I didn’t receive all of them, native staking bar has matter and don’t show me the button to unstake."
Order fulfillment failure – wallet never arrived
"I’ve never received my Tangem wallet, they basically stole my money. Nobody answered my email."
Praises
Strong hardware security and ease of use
"Easy to use and very secure"
Excellent customer support response times
"I contacted support on the app on Friday and on Saturday they answered and helped me through sending my XRP."
Simple setup without needing seed phrases
"This is a great and simplistic cold wallet. You can set up the wallet and generate seed phrase offline by using airplane mode."
Reliable performance across Android devices
"Tangem delivers a solid crypto wallet experience... transactions processed swiftly and without noticeable lag."
Durable hardware (ring) praised for toughness
"This Tangem ring is tough and accurate. I’m so impressed with the ability of this device."