Pain points
Frequent and disruptive updates break functionality
"The latest MetaMask iOS update is an unmitigated disaster. The app has devolved into near‑unusable garbage." and "Every update makes the app slower, adds needless prompts, and often freezes."
Missing or broken swipe‑to‑refresh feature
"Removing swipe‑to‑refresh you made user experience worse. Now I have to reload an app to see my balance updated."
Auto‑connected browser signs transactions without consent
"The new browser auto connects & signs into platforms (if it works at all)."
Inconsistent balance updates after transactions
"My Meatmask does not update my current ETH. I bought ETH but the balance still shows the old amount."
Laggy and buggy bottom navigation buttons
"Since the last update the browser button and other action buttons at the bottom are super laggy and buggy."
Inability to add or reorder favorite sites
"Adding sites to favorites does literally nothing visible. No reordering, no prominence, no change in display."
Unclear bridging and gas fee information
"Wasn’t clear upfront about bridging assets to send assets."
Perceived security risks and account hacks
"Somehow my ETH address is compromised. Every time I receive ETH it’s sent out immediately to random addresses."
High fees and aggressive reward incentives
"Fees are outrageous and reward protocol just encourages users to spend more with minimal incentive."
Limited support for non‑Ethereum chains
"Why only ETH? No drop account for other chains."
Bugs
Login loop prevents access to funds
"They got my money locked up, it doesn’t sign in just takes you back to the login page with my money sitting there unable to access my account."
App freezes repeatedly on iOS
"Why is the MetaMask mobile app always freezing even after updating? I can’t even use it."
Browser button and site hand‑off no longer work
"Websites that also hand off on mobile no longer work after the last update."
Balance does not reflect recent NFT sales
"I sold an NFT and it still shows in my wallet. The app is not updating correctly."
Featured site pinned removes usable screen space
"MetaMask itself is pinned as a ‘featured site’ taking up precious space for no reason."
Praises
Unique sell button for Ethereum assets
"MetaMask is the only wallet to offer a sell button underneath their buy button on Ethereum."
Smooth and secure feeling overall
"MetaMask is smooth and easy to use and has the feeling of security and quality processing."
Support for NFT purchases works well
"It’s the only app I use to buy NFTs and it works well. There are no bugs or issues and it’s simple to use."
Positive experience with self‑custodial nature
"MetaMask is a self‑custodial wallet. They don’t have your keys; it’s just an interface for your wallet."
App praised for overall reliability by long‑time users
"MetaMask kept in the game updating into new tech while staying old school and reliable."