Automations frequently fail with generic error messages

"I’ve only made 4 automations and now it won’t let me make any more. Not even for the most basic feature on DMing comments. Please fix" and "I constantly get “unknown error please try again” it’s so frustrating"

Contact and automation limits block functionality

"I received a notification that my Contacts limit was reached and that no more automations were going to happen" and "It counted my DMs as “Active Contacts” and now it’s saying my automatic messages won’t be sent because I hit the limit"

Inconsistent mobile vs desktop experience

"It’s less organized on the phone version" and "Your mobile doesn’t equate to your computer version by any means"

Difficulty linking social media channels

"I cannot link them. I have tried to disable one but still does not work" and "I keep updating all my permissions and relogging in but cannot get Instagram to acknowledge"

Lack of support and slow customer service

"Customer service is awful. I’m losing money!" and "Their help and support is non existent"

Charges continue even when the app stops working

"I’ve been paying for this service for a minute, it worked at first but stopped. I still get charged" and "They charged me for a year subscription when I only wanted a month"

Missing chat feature for real‑time help

"It would be so helpful if there was a chat feature to ask questions"

Limited integration options (TikTok, comments)

"We need to be able to use this for TikTok comments! It only works for DMs" and "Why can’t I automate replies to comments without DM"

App frequently crashes or never loads

"It hasn’t worked for hours" and "I'm trying to open the app and it won't load"

Long token URLs break Facebook link sharing

"Your token is extremely long and causes giveaway links and links shared on fb with fbclid?= to not load"

Automation creation allows non‑functional flows

"It lets you create automations that are never going to work because you don’t have a subscription"

Users appreciate the control and potential when it works

"I love the app and control I have"

Positive experience when features function correctly

"When it works, it’s absolutely great"