Pain points
Unable to access funds for weeks due to token price update errors
"Keeps saying ‘WE ARE HAVING TROUBLE UPDATING YOUR TOKEN PRICES. YOUR FUNDS ARE SAFE’ and I can’t withdraw my money."
New update locks users out and prevents password reset
"The update kicked me out of my account, says my username exists, and there is no password reset option."
Swaps fail for popular cryptocurrencies like BTC and TRX
"Not letting the swap trying to swap BTC for tron."
Transfers and withdrawals take days with no customer support response
"I’ve placed money in my account and it won’t let me transfer it to my bank, waiting weeks with no help."
Apple Pay integration does not work as advertised
"I got $10 via Apple Pay, the app said I could use Apple Pay but it doesn’t work."
Bugs
App becomes laggy and glitchy after recent update
"New update has rendered app nearly unusable. Constant lag."
Token display glitches, sometimes tokens disappear
"It gets very glitchy sometimes right when you need it (not showing tokens etc.)."
Slow processing of deposits, especially for Solana
"It takes a fat minute to have Solana after depositing, it’s stressful."
Login PIN invalid after reinstall, prevents access
"My PIN is told invalid after reinstall, app says username already exists."
Praises
Easy and fast transfers between accounts
"Very easy and fast transfers between accounts ⚡️"
Secure, KYC‑free wallet trusted by many users
"The ONLY app I trust, secure, easy access on phone and computer, no KYC."
Great experience on Solana network
"Definitely no 1 for Solana."
User‑friendly interface praised for simplicity
"Easy to use. You can follow community members. Makes transfers simple."
Reliable and safe for daily crypto needs
"Amazing safe and reliable app does exactly what you need it for!"