Pain points
Animations feel jarring and hurt usability
"The animations are pretty jarring. Visually nice, but really hard to use UX."
No dark mode option requested by users
"Dark mode! Please please add dark mode, it would be beautiful!"
Limited support for additional blockchain networks
"More networks! I want to replace my Solana wallet with Family too!"
Bugs
Occasional UI freezes during heavy data display
"It’s not easy to display this much data without cognitive overload, and they managed to make it a breeze."
Praises
Stunning and simple UI/UX praised by many users
"I’ve never used a more fluid, simple, and beautiful app."
Intuitive onboarding makes wallet setup easy
"The process to setup and interact with a new wallet was very intuitive."
Integrated XMTP chat enhances social experience
"I especially like the integrated XMTP chat feature."
All‑in‑one hub for tokens, wallets, and messaging
"Family wallet is fun and has transformed my crypto experience to one that I can truly enjoy."
Pocket system solves poor web3 wallet UX
"Family solved my problem with poor UX for web3 wallets. Love the whole Pocket system."
Design considered best among mobile wallets
"Easily the best user experience and design of any wallet."
Clear UI and simplicity make it a favorite
"I love this wallet for its clear UI and simplicity. Absolutely my favorite."
Overall user experience regarded as top‑notch
"Family has the best overall user experience out of any mobile wallet I have used thus far."