Pain points
No quick refund option for mistaken trades
"I love using Kalshi but there should be an option to refund slips within 5 minutes of putting it in. I accidentally put all my funds into 1 slip when I didn’t mean to."
Deposit flow breaks combo/parlay creation
"If I’m making a combo parlay and I have it all ready, but I need to deposit money. After I deposit it doesn’t take me back to my combo screen so I have to do it all over again. Please fix this!!!!!"
Customer support is unresponsive and AI‑only
"I have never encountered such unprofessional customer service. The only responses I've received have been automated AI messages, with no follow‑up from an actual person."
Withdrawals held for unclear regulatory reasons
"I only make a bet for the WC final I won and is giving me a hard time to get my money back… the app says they need to hold my money for regulation purposes."
Referral rewards do not work as advertised
"Don’t bother on doing the referral, they will only pay for 1 and the rest of the people you get in won’t count, false advertising."
Perceived rigged outcomes and unfair payouts
"Every bet is literally the opposite of what you bet. It doesn’t pay out if you win."
Bugs
Automatic cash‑out slider cannot be re‑enabled after dismissal
"I accidentally tapped ‘Don’t show this again’ on the automatic cash‑out slider, and now I can’t get it back. There is no setting to reset the prompt."
Login and fund‑adding failures for new users
"I have never been able to log in or add funds to my account. Resetting password and creating a new account all failed."
App crashes or freezes when trackers are blocked
"Current positions, where your money is, doesn’t load if you block trackers on your network. The app stops working."
Praises
Clean, easy‑to‑use interface with fast trades
"The app is clean, easy to use, fast, and honestly one of my favorite prediction market apps."
Quick and reliable withdrawals
"Great odds/prices, fast withdraw process."
Enjoyable and engaging betting experience
"I always enjoy the suspense of a good bet, and with this app I get the full experience."
Rich data and market options
"Love the data and option they have, great app."
Fun social‑media‑like environment
"I use this like social media—it’s very fun and I lose money sometimes but I also gain."