Pain points
Notifications not appearing on iPad
"Not crashing after the last update, however, still not displaying notifications on iPad. Working fine on iPhone." and "I am struggling to understand why I get a notification for a post, but when I go to read it it’s not there."
Frequent account bans and perceived censorship
"Facebook blocks most items that are showing just how corrupt the democrats are." and "You let these crazy’s say what they want! and censor everything that don’t fit your agenda!"
Marketplace listings removed without warning
"My marketplace privileges got taken after listing a toy gun example; no warning or explanation was given."
Excessive advertisements degrading user experience
"I used to love FB, but now it has way too many ads."
Inappropriate adult content showing up in feeds
"As soon as you go in the app, across the top with the stories is porn. There’s no way to quickly get rid of it."
Bugs
Live broadcast feature repeatedly fails
"Every time I try to go live I get an error message that says can’t start live broadcast. This has been happening for 5 months with no resolution."
App experiences glitches and freezes
"Many parts FB are now plagued with glitches and freezes. Hope they get it sorted out soon."
Unable to edit messages on business pages
"We should be able to edit messages when using pages for business chats."
Praises
App enables connection with many people
"This app creates the opportunity to connect to so many people on so many levels!"
Positive community and friendly interactions
"People are nice and friendly and the wins are big."
Overall satisfaction and love for the platform
"Facebook is one of the best apps I’ve ever used." and "I love facebook."
App praised for being fun and useful
"It’s fun to share experiences."