Pain points
Unexplained account restrictions and bans
"Seems like every day my account has been banned with no further reasoning. This app should be thrown away for good."
Lack of human support for account issues
"Support is 100% AI so it’s useless to get help. All it does is repeat the same information and has no ability to investigate the restriction, remove it, or even escalate to a human."
Inadequate privacy controls for contacts access
"No they don’t need access to all my contacts. They want it though and just keep hounding, and wheedling, and howling. It is the 1st purpose if this app. ANNOYING"
No option to hide or manage channel lists
"It’s annoying that there is no option to hide WhatsApp channels and stop them from reappearing. I have to hide each one manually and they show up again the next day."
Limited ability to separate group chats from private chats
"There should be an option where groups are separated from private chats, i.e., groups on one side and private chats on the other."
Bugs
New update causes green screen glitches
"Since the new update WhatsApp is not restoring my data and the screen turns green and glitches out."
Video call screen‑share audio no longer works
"During a video call with screen sharing, the audio from what I’m watching no longer plays for the other person. Please fix this."
Reduced quality of sent photos
"When I post a picture from my camera roll, WhatsApp reduces the quality of my photos. Please fix it."
Contacts not being read or synced
"WhatsApp not reading contacts."
Praises
Easy and reliable international messaging
"It’s really easy to use and great for chatting, especially for communicating across the world."
Simple, private, and dependable experience
"Simple. Reliable. Private. Nah but fr tho this app is great :))"
Good voice and video calling features
"I’m happy I can call Samsung users and text friends who have moved across the world!"