Pain points
Account suspension issues and poor support
"Once upon a time there was Twitter. And we loved it. Now it is X and it is unusable. Bad app, no customer service etc etc just avoid." and "They hacked my account and I am told I can’t prove it’s mine. Nonsense app."
Video playback slow or freezing
"Videos continuously freezes." and "The videos are taking long to load so I can’t watch anything even if they are a low quality video."
Commenting and posting problems
"I can’t comment on any post." and "Its been weeks i have update my app over and over and i still cannot comment or even login to grok its saying couldn’t send reply."
Forced dark theme and UI regression
"The current X app version is 11.72 which suddenly changed my theme to dark and there’s no available option to change it back to light." and "Difficult to navigate with these new updates on tweets."
Bugs
Login failures directing to web
"I miss Twitter This X sucks ‘please use x.com or official x apps to proceed with login in/sign up’ I have been using web for 2 weeks because I can’t login on my X app."
Algorithmic content problems
"It favours other countries and certain accounts." and "I hate engagement-farming, replica and misinformation posts. Twitter used to be authentic and fun."
App crashes and freezing on iOS update
"No Dim display for the new update on apple devices."
Praises
Real‑time news and information feed
"I've been using X daily since it was Twitter, and the transformation has been incredible. Real‑time news breaks here faster than anywhere else."
Grok AI feature praised
"Grok is an absolute game‑changer for quick answers and smart conversations."
Overall positive user sentiment from many reviewers
"Best App" and "Keep the good stuff coming, I like it."
App performance praised by some users
"The app runs super smoothly on my iPhone, with clean design, great video playback, easy DMs, and all the latest features."