Pain points
Password sharing restrictions block household devices
"Netflix keeps kicking out my family's devices who live in the same house because they don’t have an account, even though all their devices are listed on my account."
Frequent login prompts while traveling
"I travel a lot and Netflix makes me log in with my phone all the time, it is irritating."
Limited new content and unwanted genre selections
"Do better and remove the garbage shows nobody wants to watch, like the Bollywood and K‑drama garbage."
Auto‑play next episode not working on mobile data
"A full year later, still no auto‑play next episode when using data. It feels like Netflix is colluding with carriers."
App updates cause news section to hang
"Since the app was updated my news hangs and will not download all content, it’s so frustrating paying for news I can’t access."
Bugs
Playback pauses, reloads, and out‑of‑sync audio on TV
"Every time I watch something on my TV through this app it either pauses, reloads, or the subtitles don’t catch up with the dialogue."
App crashes after recent update
"Since the latest update the app crashes when I try to open the coming‑soon section or start a download."
Missing episodes for certain series
"Why is there only 1 season of Jujutsu Kaisen available? What about the other two seasons?"
Praises
Wide variety of movies and TV shows
"Netflix is the best app to watch movies. It has a vast variety of movies and TV shows."
User-friendly interface and easy navigation
"This is a simple way to watch the movies you love, very easy to maneuver in this app."
High-quality original series loved by users
"I’m a big fan of Night Agent; every episode is pure action. I do recommend 100%!"
Enjoyable family and friend viewing experience
"This is an amazing app that my friends and family use a lot. It’s family‑friendly."
Desire for added community features like comments
"It would be neat if there was a comment section like on YouTube videos where we can comment."