Pain points
Privacy concerns with camera access during video chats
"Opening cameras while Vedic chatting without permission and the icon shows it’s off."
Frequent intrusive ads in Moments feed
"Moments now show an ad every 2-3 posts, the experience is really disgusting!"
Inability to send 16:9 photos
"Cannot send 16:9 photos."
Account creation blocked or repeatedly banned
"Every time I try to log in my account it is permanently banned, saying I created too many accounts."
Large app size and storage consumption
"The program eats phone storage; clearing cache doesn’t help and it needs better data management."
Forced “Store & Cards” feature that cannot be disabled
"After the update the Store & Cards interface appears and cannot be turned off."
App crashes when opening public accounts or mini‑programs
"Opening a public account or other non‑chat features causes the app to crash repeatedly."
Verification process requires unnecessary credit‑card verification
"I was charged $1 during verification and still can't sign in; the process is absurd."
Video call security worries and potential interception
"There is a risk of audio/video streams being intercepted, with actual cases reported in the latest version."
Heavy battery drain and overall sluggish performance
"WeChat is very power‑hungry, laggy, and takes up a lot of storage space."
Bugs
Picture‑in‑Picture video call orientation bug on iPad
"Video call from iPad appears normal but in PiP it rotates 90 degrees."
Login verification code rejected despite being correct
"When I enter the confirmation code correctly, it says the code is wrong."
App unexpectedly logs out and requires re‑verification
"My account got auto‑compromised as soon as I made it, needing a friend to verify."
Incorrect handling of child‑account restrictions
"Why do you need so many steps to create an account for a teenager?"
Unable to add friends without passport verification
"Cannot add friends without a passport ID."
Praises
Enables easy communication with family abroad
"It helped me communicate with my relatives in Asia since they didn’t have messages."
Convenient cash‑less payments and transfers
"Very useful for paying and transferring money; no need to use cash or credit cards."
Desire for combined photo and video posting feature
"When posting pictures or videos, both should be posted together for convenience."
Overall satisfaction with basic messaging functionality
"It’s okay, but not the best."
App generally works well on tablets for regular chat
"Video calls from iPad work fine in normal mode."