Paywall for Memories and Limited Storage

"Snap makes you pay to keep your memories if you don’t pay they all get deleted." and "Why would we pay to keep memories?"

Inconsistent Screenshot Notifications on Stories

"Snapchat doesn’t tell you who screenshot it. It only tells you how many times it was."

Aggressive and Frequent Ads in Stories and Feed

"Ads, ads, ads… the story and discover page are filled with fake snaps every 5 minutes." and "It would be great if every time you opened the app it wasn’t ads popping up to the top of your feed."

Auto-Max Brightness When Camera Opens

"Love getting flash banged by the ring light… Snapchat auto maxes the screen brightness every time you turn it on."

Account and Device Bans Without Clear Reason

"My account was locked due to VPN on my phone… they haven’t responded." and "I got banned for doing nothing; my device is permanently banned."

App Lag and Stories Not Loading Properly

"Storage is making the app super laggy and nothing loads." and "When a story cuts to a commercial it sometimes never resumes."

AI Responses Inaccurate and Inconsistent

"The AI is almost always wrong and gives different answers on the same question."

Auto Brightness Setting Not Adjustable

"You can’t change this setting; it has nothing to do with the phone’s auto brightness."

Fun Filters, Stickers, and Creative Messaging

"The filters and stickers make chatting fun, and I love the short videos and stories."

Enjoyable Games and Video Chat Features

"There’s fun games, fun filters, videos that are funny." and "Love video chats."

Easy Way to Stay Connected with Friends

"Great app to talk to people you know or just to make friends, really fun."

Overall Positive User Experience for Many

"Since downloaded the app it has been my best app ever ❤️" and "Snapchat is a very nice app."