Pain points
App crashes and performance lag
"I had never experienced a crash before. In the last few days, I’m experiencing about 3 or 4 crashes per day. Not only that, there’s abnormal drag in performance."
Removed TP/SL option limits trading strategy
"They removed the TP/SL checkbox for derivatives. This was an important part of my strategy, and now I can’t use it anymore. I have to do everything manually and it even keeps me up at night."
Tax calculation mistakes
"It keeps making mistakes. Especially tax calculations. They need better people and system."
Inability to cash out all funds in a day
"Can’t cash all of my funds out in one day and they hold it so you can’t cash out."
Bugs
Frequent app crashes
"I’m experiencing about 3 or 4 crashes per day."
Performance drag on mobile
"There’s abnormal drag in performance compared to the web‑based client."
Praises
Fast, easy and accurate trading experience
"Fast, easy and accurate. Taxes are very easy now with the new tax forms. I love it."
Simple and intuitive user interface
"Easy to use, gives updated list of prices, and brief descriptions of the cryptocurrencies being sold."
Great for beginners and trustworthiness
"10/10, easiest app to trade on, great for beginners. Coinbase has sustained its reputation and is true to principles."
Quick transactions and fast access
"Fast access, fast transactions, fast money! Also has great rewards and incentives!"
Reliable platform with solid reputation
"The most trusted crypto marketplaces."
User‑friendly and hassle‑free setup
"Easy handholding experience! Easy setup and straightforward."