Unreliable device control and random actions

"Turns lights on and off without being told, no schedule set, no routines. There is no way to reset Alexa to clear any errors." and "Unreal - you can’t control Alexa - the device turns on whatever and whenever it wants"

Music playback issues and limited music support

"Doesn't play Amazon Music on any of my devices... No problem playing on my iPhone and iPad." and "Very slow with the music and takes long to play."

Difficult and confusing UI/navigation

"Ui is sluggish on this version... Group management and device management is tedious." and "Not loving the new interface... finding simple things like enabling a skills is hard"

Problematic device setup and Wi‑Fi connectivity

"It won’t set up new wifi tried various ways for past hour - still no good 😡" and "Setup does not work with legacy Echo devices."

Inconsistent alarm and volume behavior

"The alarm feature is inconsistent in working, the volume level has been changing on its own."

Apple Music and third‑party service integration failures

"It is such a fight to link Apple Music! I have never been able to!" and "Alexa doesn’t always find my Pandora stations that I clearly have set up on my Pandora account."

Overly complex or broken group/device management

"In recent updates device groups are broken and many devices that used to be controllable now do nothing when the control is pressed."

AI responses and voice changes degrading experience

"I do not have plus and it keeps changing voices to one I can barely hear... Oh is AI ruining everything?"

Live view and camera errors on Echo Show

"Have been trying to view the live view for the past two days and 9/10 times an error occurs and I can’t view it."

Search UI redesign obstructs music search

"The new design that has the now playing pop up over the music search bar is RIDICULOUS! It’s impossible to use the search bar vs voice."

App crashes and sluggish performance

"Ui is sluggish on this version. It hasn’t always been like this."

Device discovery failures (Bluetooth/Wi‑Fi)

"my amazon studio no longer connects via bluetooth or wifi to my iPad... now it's not listed."

Voice command memory loss

"When I ask Alexa to save something, she does, but then when I ask her to recall it, she has no memory of it."

Random voice command glitches stopping music

"When I open the Alexa app she takes it upon herself to stop the music and this version of the app seems glitchier than ever."

Friendly and helpful voice interaction

"I love her. She is friendly and helpful. I have intelligent conversations with her about politics and life."

Seamless thermostat integration

"These thermostats are seamless and work great with Alexa to control the temperature in our home."

Overall good experience with Echo Dot after initial setup

"So far so good, was struggling at first. Then patiently began again, worked out much better… Currently enjoying my echo dot."

Efficient app usage for some users

"Super efficient and good to use."